Shipping policy
Our average shipping times:
USA: 2-7 business days.
Canada: 2-7 business days.
Australia: 2-7 business days.
Europe: 2-7 business days.
Rest of the world: 10-30 business days.
In addition, please allow 1-3 business days for production as each product is made to order.
Note: during the holidays our production time ranges between 2-5 business days on average.
Please keep in mind that the shipping times might in some cases differ, and we can not a hundred percent guarantee that you will receive your package within the stated time frame, even though that is always the goal.
Beware: We choose production hub based on the location a product will ship to. Due to differences in the facilities, products created and shipped outside The United States of America can not at this time be branded with our neck label. If you wish to ensure that your product will be branded we require you to reach out to us and let us know about this. If you decide to do this the shipping times will be longer, ranging between 10-30 days, and involve international shipping.
Unsure about whether we ship to your country?
→ Reach out to us at contact@justspeakyourmind.com, or chat with us.
Shipping price worldwide → 4€
Beware of taxes and/or fees:
In some cases there might be additional taxes and/or fees (custom duties) when you purchase from us due to the fact that it might be international shipping involved, meaning you might have to pay to get your package into your country. We do not include this in the price calculation at checkout and we are not liable to inform you about that cost. This is not a special cost related specifically to our shop, but a constant liability that one might enquire when one as a customer make a purchase from certain countries. If you are wondering about where we will ship your order from, please contact us and we will provide you the information you need.
Order rerouting
Even though we always aspire to produce and ship your products from a production hub that will avoid international shipping, there might be cases where this is not possible due to problems with availability. In such cases, please allow additional shipping time ranging between 10-30 business days. This does also mean that your products might have to be shipped internationally, and therefore lead to additional custom duties. If you have any questions or concerns regarding this, please contact us and we will create a solution that fits all parties.
If you have any questions about your order or shipping in general, please reach out to us on contact@justspeakyourmind.com. We are more than happy to assist!